It’s hard to believe it, but many of my colleagues are unaware of NTL — a pioneering organization created 70 years ago that should be considered a national treasure by anyone in the field of learning and development. NTL was the genesis for much of what we know of as experiential learning today — the idea that increased awareness of self and others could be accomplished through facilitated group dialogue in Training Groups (T-Groups) where participants learn by experience rather than lecture and reading to accelerate behavior change.

National treasure is not what the NT stands for, but it’s how it should be treated. NTL actually stands for National Training Lab Institute. Its bold vision is “people empowered to create just and compassionate organizations and societies in an interdependent world” and they’re walking the talk through their enduring values.

Technologies have revolutionized the way we live, work, and communicate — and the pace is only accelerating. This causes stress for individuals as well as societies. Research shows that employees and organizations are more overwhelmed than ever and business productivity has not kept pace with technological progress. What causes this gap? The problem comes down to human dynamics and how well organizational ecosystems and networks can accommodate both individual, group and organizational reinvention.

T-Groups, or maybe they should be called Treasure Groups, are where IQ meets EQ — the trove where social capital becomes the currency for increased productivity and effectiveness. This happens in a T-Group setting as participants learn skills to improve the quality of human interaction:

  • Understanding your own mental models and speaking from your own point of view
  • Learning how to quickly connect with others by listening with genuine curiosity
  • Understanding the impact you have on a group and cultivating a sense of belonging


To be able to do this, the group needs to focus on what is happening in the present and name “the elephant in the room” (a problem that is visible to everyone, yet no one wants to address it). Being present is increasingly challenging in a society overwhelmed by information and rapid technological shifts, but it’s essential to help networks come toget